Law enforcement guidelines
Last updated: April 19, 2026.
These guidelines describe how Sharecopypaste responds to legal process from law enforcement and government agencies. They are not legal advice. We may update them as the law or our service changes.
Contact
Send legal process to legal@sharecopypaste.com with the requesting agency’s letterhead, the case number, the signing officer, and a return contact. For abuse, harassment, or urgent content escalations that are not formal legal process, use abuse@sharecopypaste.com.
What we accept
- Subpoenas, court orders, and search warrants from U.S. courts.
- Mutual Legal Assistance Treaty (MLAT) requests for non-U.S. jurisdictions.
- Preservation requests under 18 U.S.C. § 2703(f).
What we retain
- Pastes & uploaded media: held only until they expire, are burned, or are removed; we do not keep deleted content.
- Account records (email, sign-in timestamps): retained while the account is active and for a short window after deletion for fraud and abuse defense.
- AI moderation verdicts & queue records: 90 days unless tied to an open incident.
- CSAM incident records and content hashes: retained as long as required by law and operational need (see Privacy Policy).
- Server access logs: short rolling window, then aggregated.
CSAM & the NCMEC CyberTipline
As required by 18 U.S.C. § 2258A, suspected child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC) CyberTipline. We use Microsoft PhotoDNA and Thorn Safer hash matching against NCMEC and partner hash sets on every uploaded image and video, and any positive match or operator-confirmed report is automatically filed. The original file, uploader IP and user-agent, account identifiers, and the CyberTipline submission ID are preserved for at least 90 days in a restricted, access-logged store and produced to law enforcement on lawful request without further process. Direct CyberTipline-related correspondence to ncmec@sharecopypaste.com; our designated reporter and backup are listed on the admin moderation page and registered with NCMEC.
Emergency requests
If you reasonably believe disclosure is needed to prevent imminent death or serious physical injury, email the address above with “EMERGENCY” in the subject line and include the agency, the requesting officer, and a callback number.
User notice
Where lawful and not prohibited by court order, we will notify affected users before disclosing their information.